Contact us
Web store customer service is here to assist you with orders, availability, returns, deliveries, and any other questions related to the web store. Please provide your order number, which can be found in your order confirmation email, when inquiring about your order.
Royal Copenhagen customer service is not able to assist in the valuation of porcelain.
If you require more immediate assistance, you are welcome to contact us by phone. Our customer service is available Monday to Friday from 9:30 AM to 2:00 PM (CET) at the following phone number: +45 38144878.